Changes to Contact Centres due to COVID-19

The NACCC is providing regularly updated guidance to ensure parenting shouldn’t end when relationships do, even during the COVID-19 pandemic.

Supported and supervised Child Contact Centres will close as physical spaces, but a number of accredited Child Contact Centres are looking at alternative ways to ensure that child contact can continue to take place.

While taking into account the Government’s Stay At Home, Save Lives instructions, this contact will include using technology to facilitate contact, supporting a family to arrange handover points (in line with guidance from the President of the Family Division) or even acting as a handover point with consent from both parents and while not risking the safety of children, parents, volunteers and staff.